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Park House Hotel - Reviews

5.0

31.08.2014

Christopher, Halesworth

Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments:
Quite simply, one of the best hotels we have ever stayed in. The fact that you are an independent hotel shows, we believe, in every element, particularly in the cheerful,positive and helpful manner in which all,the staff go about their day. We will particularly remember the young man responsible for parking our car each day! Always busy going to and from the multi-storey, but always with a smile on his face. The hotel's decor had an old world charm to it, sadly missing from many of the well known chains, which felt welcoming. A message for the owners - you have a wonderful hotel, and our warmest congratulations to you. We hope to be back to stay very soon. Best wishes from us both.
Response:
Thank you for taking the time to review your guest experience with us here at the Park House Hotel. Thank you for such high praise! We are so happy that this hotel stood out as unique and individual to you. We believe this is because of each and every member of our staff take pride in ensuring all our guests leave with a smile on their faces. Thanks again for your kind words and we look forward to welcoming you back again sometime in the future.
5.0

28.08.2014

Kathy, York

Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments:
Even on rainy days, The Park House Hotel was a lovely stay for two nights. The reception, restaurant and bar staff were friendly and accommodating. Would definitely stay here again if in Galway! ( Food and drinks were excellent.)
Response:
Thank you for taking the time to review your stay with us here at the Park House Hotel. We are glad to hear that you found our staff so “friendly and accommodating” and thankfully not even the rain could take from your stay with us in Galway!
5.0

15.08.2014

Geraldine, Kilkenny

Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments:
All in all from the minute we arrived the service was brilliant car park reception, porters and bar staff, everyone greeted you hello, or good morning, our room was fabulous and spacious and my husband was so delighted that we had Sky sports on TV, will look forward to staying there again as it is so convienent Thanks everyone at the Park House Hotel for making our stay fantastic
Response:
Geraldine, thank you for all your positive comments on your stay here with us. It is our pleasure to have helped make your stay so special. Lots of our guests are pleased to see we have Sky Sports in our rooms and I am glad to see your husband was too! We look forward to seeing you back with us again soon Geraldine.
5.0

13.08.2014

Timothey, Carpinteria

Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments:
We thoroughly enjoyed our stay and will recommend your hotel to friends. Thank you for the extra effort to make us feel welcome and comfortable.
Response:
Thank you for taking the time to review your guest experience with us here at the Park House Hotel. We are pleased to see your stay was satisfactory and look forward to welcoming you back again soon! Thank you also for all your positive comments and feedback.
5.0

05.08.2014

Grainne, Newry

Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments:
Excellency all the way at the park house hotel. They really know how to run a hotel from top level right the way down. Could not fault a thing even though the hotel was full to capacity it flawless plenty of staff on to see to everyone. The food was of a very very high standard we ate. Would highly recommend this establishment. Great personal service.
Response:
Thank you for choosing to stay at the Park House Hotel during your recent visit to Galway. We are delighted to hear you enjoyed your meal in our restaurant and that you felt the service you received was of such high standard. Thank you for taking the time to reply to our Customer Satisfaction Survey on our booking engine also.